Trust Yourself

I had a stylist come work for me last year. She had a decent clientele and came from a chaotic salon. She was worn out and burnt out and considered quitting hair altogether. When she came to my salon, she brought all of her clients with her because she thought that the more clients she had, the more value she had. 

She was wrong about that. Having a clientele is great, but if they’re the wrong clients, it can cause more issues than it’s worth. And that’s where so many stylists are today. They have plenty of clients, but some of those clients come with more than their fair share of trouble.

A few of her clients were used to walking over her and bullying their way into exceptions being made for them. When they hit our boundaries and realized that the owner of her new salon (me) would not let them walk on her, they moved on. 

One of the things we talk openly about in our salon is the necessity to “listen to your body.” A concept that was foreign to her, but makes sense nonetheless. 

During one of our talks, I learned that those three clients always gave her anxiety. She never felt like she could make them happy. 

When you don’t have boundaries, these types of clients are allowed to stay in your space and push you into your own corners. 

Without boundaries, you can have a client who shuts you down to the point where you can’t even think straight. They’re never happy, and you’re never free.

Think about it: If you stand up to a client for being late (for example) and they decide that they’re never coming back to you. They are telling you that they are only coming to you because you let them walk on you. It’s not your talent, and it’s not your education, it’s not your passion or your good company. It’s because you’re easy to walk on. 

Not anymore, friend.

Trust yourself.

  • You know what you need.⁠

  • You know what to do.⁠

  • You know what is right.⁠

  • You know your yes.⁠

  • You know your no.⁠

Don't let anyone else's "needs" become more important than yours.⁠

Don't let anyone keep you from doing what you know you must do.⁠

Don't let anyone else determine what's right for you.⁠

Don't say 'no' when you mean 'yes.' ⁠

Don't say 'yes' when you mean 'no.'

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Do You Have A Code Of Conduct?

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Never Have A Toxic Client Again